Product updates (service packs and major releases) are provided at no additional charge for clients current on annual maintenance or ASP delivery. New features and enhancements result from continual client feedback and communication. All ABI MasterMind® updates are loaded on the server only and no changes are needed on the individual clients. Detailed release notes are emailed to our clients’ designated recipient(s) for review prior to any system update. ABI’s staff will then coordinate and perform the update(s) at a convenient non-prime time period, designated by you, with no site interaction required.